DELIVERY OPTIONS & COSTS
Free delivery on orders over $800 domestically
Orders under $800 will be charged a $80 flat delivery fee. Your order will be processed through Shopify Planet, which means your delivery will be Carbon Neutral, as we will offset the carbon emissions for you.
To learn more about how Shopify Planet works, please click here.
Orders will arrive in 2-10 business days. Once the order ships, a confirmation email with tracking number will be sent to the email address provided at checkout.
We use SF Express to deliver your orders. If you wish to deliver to a SF locker, please enter the SF locker code and full address with your name and phone number. We can arrange for you.
For NEXT DAY delivery, please contact firstname.lastname@example.org or note it down during checkout process.
To CHANGE or CANCEL your order, Please email email@example.com and we'll do our best to assist. Please note there will be an extra $10 admin fee if you would like to change your delivery address.
Please note: Delivery times are estimated and not guaranteed as order processing times may be subject to delays during holidays, new product launches, restocks and promotions. We assure you however that we will do our best to get the order to you as fast as we can!
Exciting news! We’re now offering international shipping! There will be a minimum delivery charge of $500HKD - $700HKD at checkout, based on your destination. If additional charges apply, we will contact you directly.
Here is a list of countries that we currently ship to:
Oceania : Australia, New Zealand
Europe: Austria, Belgium, Denmark, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Monaco, Netherlands, Norway, Portugal, Spain, Switzerland, United Kingdom,
Asia: Cambodia, India, Japan, Malaysia, Philippines, Singapore, South Korea, Thailand, Vietnam
Americas: United States
It's important to note that we do not charge taxes or custom rates on your order. These fees may be applied by your local customs department upon arrival of your products at their designated location.
Our designated courier partner is DHL Express, and once your delivery payment has been settled, your order should arrive within 2-5 business days.
To ensure a smooth delivery process, we strongly recommend that you contact us prior to placing your order if you plan on shipping to places outside of Hong Kong. Our team will be happy to assist you and answer any questions you may have.
Don't miss out on the opportunity to enjoy our wide selection of products from the comfort of your own home. Place your order with us today and experience hassle-free international shipping.
Please contact firstname.lastname@example.org or Whatsapp us at +852 5963 1463 if you would like to find out more about international shipping.